Refund Policy

Effective Date: 01-01-2024

Thank you for purchasing digital assets from Sechno. As our products are digital and instantly accessible upon purchase, all sales are final, and we do not offer refunds or exchanges.

1. No Refunds Policy

1.1. Due to the nature of digital products, we do not provide refunds once a purchase is completed.

1.2. By purchasing a digital asset from Sechno, you acknowledge and agree that all sales are final.

2. Exceptions

2.1. Refunds may be considered in cases where the digital asset is found to be defective or inaccessible due to technical errors beyond your control.

2.2. If you encounter a technical issue preventing access to your purchased asset, you must contact our support team within 7 days of purchase for assistance.

3. Support for Purchased Assets

3.1. If you experience any issues with a purchased asset, we encourage you to reach out to our support team for troubleshooting guidance.

3.2. Support includes assistance with downloading and accessing the asset but does not cover modifications or customizations.

4. Chargebacks and Disputes

4.1. Initiating a chargeback or payment dispute without contacting us first may result in the suspension of your access to Sechno.

4.2. If you have concerns about your purchase, please reach out to our support team before taking further action.

5. Contact Information

For support or inquiries regarding your purchase, please contact us at support[at]sechno.com.